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Delivery and shipping conditions

The delivery of goods takes place on the dispatch route to the delivery address specified by the customer, unless otherwise agreed.

When processing the transaction, the delivery address specified in the seller's order processing is decisive.

Deviating from this, when choosing the PayPal payment method, the delivery address stored by the customer at PayPal at the time of payment is decisive.

If the transport company sends the goods back to the seller because delivery to the customer was not possible, the customer bears the costs for the unsuccessful shipment.

This does not apply if the customer is not responsible for the circumstance that led to the impossibility of delivery or if he was temporarily prevented from accepting the service offered, unless the seller announced the service a reasonable time in advance would have.

In the case of self-collection, the seller first informs the customer by email that the goods he has ordered are ready for collection.

After receiving this e-mail, the customer can collect the goods from the seller's headquarters after consultation with the seller.

In this case, no shipping costs will be charged.


Cancellation policy & cancellation form Consumers have a right of cancellation in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity: A. Cancellation policy Right of cancellation You have the right within 14 days to withdraw from this contract without giving reasons. (EXCHANGE OR RETURN IS EXCLUDED FOR 925 silver rings, gold-plated, name chains, gold rings and engraved rings) The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, receives the last goods have or has taken possession of. In order to exercise your right of withdrawal, you must inform us (EURERINGE.AT Gablenzgasse 11-15 / OG14, 1150 Vienna, Tel .: +43 (660) 9999 808, E-Mail: by means of a clear declaration (e.g. B. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired. Consequences of revocation If you revoke this contract, we will give you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you use a different type of delivery than the one we offer, have chosen the cheapest standard delivery), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. The direct costs of returning goods that cannot normally be returned to us by post due to their nature (freight forwarding goods) are estimated at a maximum of around 180 euros for each such product. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods. Exclusion or premature expiry of the right of revocation The right of revocation expires prematurely in the case of contracts for the delivery of sealed goods that are unsuitable for return for reasons of health protection or hygiene if their seal has been removed after delivery. B. Cancellation form If you want to cancel the contract, please fill out this form and send it back. To Lugner City Gablenzg. 11-15, 1150 Vienna OG14 E-Mail: I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*) _______________________________________________________ _______________________________________________________ Ordered on (*) ____________ / received on (*) __________________ ________________________________________________________ Name of the consumer (s) ________________________________________________________ Address of the consumer (s) ________________________________________________________ Signature of the consumer (s) (only if notification is on paper) _________________________ date (*) delete what is inapplicable The withdrawal form can also be downloaded and printed out here as a pdf: Link to withdrawal form Right of withdrawal for consumers within Austria Consumer's right of withdrawal If the customer is a consumer within the meaning of K SchG, he can withdraw from a contract concluded in distance selling or a contract declaration made in distance selling for seven working days, whereby Saturday does not count as a working day. In the case of contracts for the delivery of goods, the withdrawal period begins on the day they are received by the consumer; in the case of contracts for the provision of services, on the day the contract is concluded. There is no right of withdrawal for contracts on 1. Services, the execution of which is agreed to begin with the consumer within seven working days of the conclusion of the contract 2. Goods or services whose price depends on the development of rates on the financial markets over which the entrepreneur has no influence, depends, 3. Home deliveries or leisure services In the event of a withdrawal by the consumer, the latter bears the direct costs of the return, as well as the costs incurred (also in the case of free delivery) Shipments that are not prepaid will not be accepted.

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